Wheelchair
Ramp or lift-equipped van with four-point securement. You stay in your own chair the whole ride.
Secured · assisted · on timeNon-emergency medical transportation · Sacramento
On time.
Door to door.
Wheelchair and ambulatory rides to dialysis, treatment, appointments and home from the hospital. We help from the front door to the front desk, not just curb to curb.
Or call dispatch: (213) 260-0389
WheelchairAmbulatoryDoor-through-doorStanding ordersHospital discharges
Services
Rides built around care
Scheduled, non-emergency trips for people who need more help than a taxi or rideshare gives them.
Ambulatory
For riders who walk but shouldn't drive: after procedures, with low vision, or using a walker or cane.
Walker & cane friendlyStanding orders
Dialysis, chemo, infusion, wound care and therapy. Book once and ride the same windows every week.
Book once, ride weeklyDischarges
Hospital to home, hospital to skilled nursing, and follow-up visits the week after.
Same-day when availableHow it works
Four stops. Zero guesswork.
From the first call to the ride home, you know who's coming and when.
1
Book
Call or send a request with the appointment time and address.
2
Confirm
We confirm your pickup window and the type of vehicle you need.
3
Ride
Your driver comes to the door, helps you in, and checks you in when you arrive.
4
Return
We pick you up when you're done and walk you back inside at home.
Why First Line
The ride is part of the treatment.
A missed pickup means a missed dialysis session or a late discharge. We run every trip like it matters, because it does.
Door-through-doorHelp from your front door, into the van, and up to the check-in desk.
Real pickup windowsWe plan around your appointment time and tell you when we're on the way.
Trained, screened driversBackground-checked, CPR and First Aid certified, and trained in wheelchair securement.
A real person answersCall and talk to dispatch directly. No phone tree, no call center.
For facilities
Your patients, picked up right
Hospitals, clinics and care communities can set up an account and book recurring or same-week rides with one call.
HospitalsDischarges home or to skilled nursing, and follow-up visits.
Dialysis centersThree-times-a-week schedules with consistent pickup windows.
Skilled nursing & rehabSpecialist appointments, imaging and transfers.
Senior programsPACE, adult day health and senior living communities.
Clinics & therapyOncology, infusion, wound care and physical therapy.
Set up an accountTell us your patients' typical trips and we'll build a schedule around them.
Talk to dispatchService area
Home base: Sacramento
SacramentoNatomasElk GroveRancho CordovaCitrus HeightsRosevilleWest SacramentoDavis
Longer trips into Placer, Yolo and San Joaquin counties are available by arrangement. Call before booking to confirm.
Book a ride
Call dispatch
(213) 260-0389Email firstlinemt@gmail.com
Rides are by appointment. Book at least one business day ahead when you can. Standing orders for recurring treatment are set up once.
Questions
Good to know
How do I pay for a ride?
Call dispatch and we'll go over private-pay rates or a facility account. If your health plan covers transportation, tell us which plan you have and we'll help you figure out your options.
Does Medicare cover wheelchair van rides?
Original Medicare generally doesn't cover wheelchair van transportation. Some Medicare Advantage plans include a ride benefit, so check with your plan.
Can someone ride with me?
Yes. One companion or caregiver can usually ride along. Let us know when you book so we plan the seating.
Do you wait during the appointment?
For short appointments we can wait. For longer ones we schedule a return pickup. Tell us how long you expect to be when you book.
Is this an ambulance?
No. We provide non-emergency transportation only. For a medical emergency, call 911.